Refund and Return policy
Refunds or cancellation can be done within 4 day of receiving of an order.
Thank you for shopping with Zedaar India. We strive to ensure that you are satisfied with your purchase. However, we understand that there may be circumstances where you need to return a product. Please review our return policy below:
1. Return Eligibility
We accept returns for items that meet the following criteria:
The item must be in its original packaging and in new, unused condition. All accessories, manuals, and documentation must be included in the return. The return must be initiated within 4 days of the purchase date.
2. Return Process
To initiate a return, please follow these steps:
- Log in to your account on our website.
- Go to your order history and select the order containing the item you wish to return.
- Follow the instructions to request a return and receive a Return Merchandise Authorization (RMA) number.
- Pack the item securely, including the RMA number, and ship it to the address provided.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe delivery of your return.
4. Refund or Exchange
Upon receiving and inspecting the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be processed based on product availability.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service within 2 days of receiving the product for assistance.
6. Contact Information
If you have any questions or concerns about our return policy, please contact our customer service at support@zedaarindia.in
7. Changes to the Return Policy
We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting to our website.
1. Return Eligibility
We accept returns for items that meet the following criteria:
The item must be in its original packaging and in new, unused condition. All accessories, manuals, and documentation must be included in the return. The return must be initiated within 4 days of the purchase date.
2. Return Process
To initiate a return, please follow these steps:
- Log in to your account on our website.
- Go to your order history and select the order containing the item you wish to return.
- Follow the instructions to request a return and receive a Return Merchandise Authorization (RMA) number.
- Pack the item securely, including the RMA number, and ship it to the address provided.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe delivery of your return.
4. Refund or Exchange
Upon receiving and inspecting the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be processed based on product availability.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service within 2 days of receiving the product for assistance.
6. Contact Information
If you have any questions or concerns about our return policy, please contact our customer service at support@zedaarindia.in
7. Changes to the Return Policy
We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting to our website.